A Homeless Vet’s Journey: THANK YOU!

Our Christmas Story this year took us on a journey with Kurk. We walked alongside Kurk as he tried to get back on his feet after losing everything in a fire in 2013.

Together we got to see what it’s really like to navigate our social services  system: feeling his pain, experiencing his disappointment, and discovering the strength and stamina he found to stay the course.

Well, it took  over three months after Kurk’s initial attempt to get what is rightfully his, and he finally gets a cheque.

Listen as Kurk comes into the CHRI studio and shares his heart of thankfulness for your support and encouragement over the airing of his journey.

 

Please consider giving a special Holiday Gift to help us continue to reach out, help and support people just like Kurk. To donate, please click on the link below:

 

DONATE NOW

 

(If you missed the start of this 10-Part blog series, click on the link below to start reading. It’s a journey you will not forget – Be careful though – it just might change your life!)

A Homeless Vet’s Journey: Week 1

 

 

A Homeless Vet’s Journey: Hear Kurk In His Own Words, Part 2

Hard times. At all times. It’s not one ‘bad thing’ but it is often a series of one bad thing after another and then another and then another, with no time to regroup and gather strength, and no support to help you through.

No support to help you through… unless someone steps up!

OIM staff and volunteers step up on a regular basis to help and support people who are struggling to survive.

Although there is still much to be done, click the play button below to listen to Kurk’s final thoughts after coming through on the other side of this leg of his journey:

 

Hear Kurk’s Final Thoughts on his Journey So Far. You Won’t Want to Miss it! –>

 

Kurk’s  Final Message.

 

Please consider giving a special Holiday Gift to help us continue to reach out, help and support people just like Kurk.  To donate, please click on the link below:

 

DONATE NOW

 

(If you missed the start of this 10-Part blog series, click on the link below to start reading. It’s a journey you will not forget – Be careful though – it just might change your life!)

A Homeless Vet’s Journey: Week 1

 

 

 

A Homeless Vet’s Journey: The Saga Continues…

To hear the audio introduction to A Homeless Vet’s Journey – The Saga Continues…, click the play button below:

Week 12, and the only word about Kurk’s Baptismal Certificate is, “It’s ‘in the mail’.”

Kurk has not been back to the drop in – totally understandable. He did stop by the office and paid us back the $30 for his Verification of Status inquiry.

This battle of bureaucracy is not yet complete: we need the Certificate of Baptism (Birth Certificate) and then start the process of application for ‘Verification of Status’ and proof of Canadian citizenship. Then we need confirmation of Citizenship, and then after these pieces of identification, we can begin the process of application for Old Age Pension and Superannuation.

  • Week 20 – after calling <Europe> several times, we discover the Certificate of Baptism was received by the Embassy in Ottawa. As soon as we found out, I drove Kurk downtown and we were able to pick up his official Baptism Certificate.
  • Week 29 we received Kurk’s ‘Verification of Status’ which is a critical piece of identification. Waiting now for Confirmation of Citizenship.
  • A request for confirmation of CPP and OAS on received on Week 31
  • We are now in Week 40 (Christmas week) and are still waiting for Kurk’s Citizenship document.
  • AFTER we get this final document, THEN we can apply for both Kurk’s backlog of eleven months each of Old Age Pension and superannuation. Then we’ll change his address to his new apartment, and pray that he does not have to go through this ‘Identity Maze’ again.

Ken MacLaren, Executive Director

Interact:  How do you think you would cope after 40 weeks (and then some) of waiting for your citizenship documentation? How would you cope, homeless, alone and with no family supports?

Hear Kurk in His Own Words Here:  A Homeless Vet’s Journey – In His Own Words – episode 8

 

A Homeless Vet’s Journey: Week 8

To hear the audio introduction to A Homeless Vet’s Journey – Week 8, click on the play button below:

The letter with updated information for Kurk’s account for CPP was faxed by Catherine McKenna’s (MP Ottawa Centre) office on Week 6 and two weeks later, with no mail, and no news on his CPP, I called McKenna’s office to follow up.

I was becoming quite frustrated with this process by now, the bureaucracy and all the red tape, and I wondered how I would hold up in this process if it was MY CPP cheque that was not forthcoming.

Kurk told me in fact, that he had given up. He was done waiting. He was in a depressed state, and in serious trouble. On several occasions by now, Kurk had spoken to me about taking his life, considering himself not worth the effort. This was very disturbing to me, because I sensed he meant it.

Here is the response from McKenna’s office on Week 8:  “I just called CPP about the case, they had a mix up on their end and had changed the address but did not send out the cheque. They have now corrected that and are sending it out now. He will receive the retroactive amount plus the most recent payment. This month’s payment will come at the end of this month. I am sorry about this, it is very strange as I have called several times on this file to make sure things were moving.”

Kurk made seven trips (over several months) to Service Canada before we took up his case with Catherine McKenna’s office.

The Time Line: the date of the initial fax from McKenna’s office to Service Canada took place on Week 5; the second inquiry on Week 8.

I received a letter from the Government of Canada and delivered it to Kurk on Week 9.

We sat in my car and Kurk cried when he opened the letter. Through tears of joy he said, “I would never, never have this unless you helped me. Thank you. Thank you.”

The contents? A cheque for several months of back pay from Canada Pension Plan.

Ken MacLaren, Executive Director

Interact:  Finally, a breakthrough for our friend Kurk! Imagine if you were Kurk, homeless and finally seeing that small silver lining – after 2 long months of waiting! What feelings would you be experiencing in that moment? How would this impact you?  

(Kurk’s Journey is a 10-Part Series.  Stay tuned for Part 7)

 

A Homeless Vet’s Journey: Week 6

To hear the audio introduction to A Homeless Vet’s Journey – Week 6, click the play button below:

When we spoke with Monica at Catherine McKenna’s office, she realized that there were some pieces of the puzzle where even she needed help. (!)  She asked us to accompany her next door to Yasir Naqvi’s office, Member of Provincial Parliament for Ottawa Centre.

Kurk and I did so, and met Jessica who was most helpful. Fortunately Kurk had memorized his OHIP number and relayed this information to Jessica. She agreed to look into Kurk’s case and see what she could discover.

Our visit was on Week 4, and on Week 6, she sent an email with an attachment of a temporary, but valid, OHIP document. This is THE FIRST PIECE OF I.D., and it’s good news! (There is no photo, so it is limited, but it works for health care!)

A note was attached to this document, “Mr. Kurk cannot convert to a photo health card until he has an original citizenship document.”  This means we can use this with the immigration application in place of one of the pieces of ID (in theory at least).

Also, on Week 6  I received an email from Cathering McKenna’s office that reads as follows: “Service Canada has received the change of address letter and the cheque for a retroactive amount of CPP is due to be reissued and sent out shortly”.

Finally, some good news!

Ken MacLaren, Executive Director

Please leave a Comment: It seem to be one thing after another for our friends on the streets. Imagine how difficult this would be – entitled to money that is rightfully yours, and then wandering homeless, wondering when, if ever, there will be some action taken on your behalf. Have you ever experienced this kind of long-term bureaucracy? Would you consider making a special Christmas gift to help us continue our outreach in the downtown core? Thanks for your support!

 

(Kurk’s Journey is a 10-Part Series.  Stay tuned for Part 6)

 

A Homeless Vet’s Journey: Week 5

To hear the audio introduction to A Homeless Vet’s Journey, click the play button below:

We drove downtown and found the location of the Embassy. We were given a piece of paper with instructions on how to obtain a baptismal certificate.

With all the fandangling and hoops that we have had to negotiate, it was a sure relief to at last find something straight forward and simple!

Here are the instructions from the Embassy: “For a copy of your <Europian> birth certificate please contact the church where your birth was registered. If you do not have that information, please contact the Ministry of Ecclesiastical Affairs in <Europe>. Make sure to include all the information you have about your birth.”

Finally! Some concrete help!

Kurk could not remember the town or parish where he was baptised, so we called the telephone number listed on the helpful sheet of paper from the Embassy in Ottawa.

The first number, the one listed, did not help. They redirected to another number.

(Note 1: It is a six hour time delay between Canada and <Europe>

Note 2: It appears that the parish offices are operational only for a few hours a few days of the week.

Note 3: Surprise! <Europe> parishes and offices speak <Europian>! ALL answering machines in <Europian> only).

This number, when I finally got through, directed me to another number. When I found someone who actually spoke enough English to give me some help, he just said, “No.”

I thought that he did not understand my request, so I politely reworded. Again, he said, “No.”

Hard to believe. I tried a third time to explain the dilemma that Kurk could not acquire any monies until he had two sources of identification, one of which was the birth certificate in question, and once again said, “No,” and promptly hung up the telephone.

Another number and, of course, I was redirected to yet another number, where finally we found the parish where Kurk was baptised, and after listening to our request, they informed me that they would send an email with the copy of the Birth Certificate, to the Embassy in downtown Ottawa.

Eight weeks later, we are still waiting…

Ken MacLaren, Executive Director

Comment: The ‘waiting’ part – let’s consider that for a moment. Waiting for Kurk is very UNlike any waiting that most of us have done. Kurk is now living ‘in the rough’, on the streets, sleeping in doorways out of the wind (when possible) – and he is 70! He moves during the day from program to program – all the while he is eligible for money that is his due. Not welfare or Ontario Disability, but Canada Pension, Old Age Pension, and superannuation – all of which he has earned and every right to! The clock ticks on…

Would you consider making a special Christmas gift to help us with our Street Outreach program? We are there seven days a week, connecting with those in need. Thanks for your support!

 

(Kurk’s Journey is a 10-Part Series.  Stay tuned for Part 5)

 

Making a Difference In The Midst of Adversity – Is It Possible?

Every time I do street outreach in downtown Ottawa, I can’t help but notice the constants. Like the difference between those who are blessed with “enough” and those who aren’t.

I see it each Sunday night in the stylish clothes some people wear or the cars others don’t have. It’s visible in their health or sickness. It’s in their expectant or distant gaze.

Affluence in Ottawa abounds. We work hard and from a “world” perspective, deserve this. It is apparent in the streetscapes of the neighbourhoods we visit in the downtown core. Walking purposefully north from the office on Bank Street to Sparks Street, over to the Market and then back along Elgin we see the imposing, manmade landmarks; great buildings old and new. Our parks are pleasant places to rest and take in the abundant fresh air. In the evenings at least, the streets are quiet and clean. Ottawa is a world class city. It abounds with hope and a prosperity.

But from a spiritual perspective, things are not always so positive.

There is much strife on our streets and we see it every week. It, too, is world class…

In spite of this, I love going downtown in the fall. We start before the sun sets and end after dark. The vibe doesn’t change; just the ratio of ‘haves’ and ‘have nots’ alter as the night marches on.

The trendy restaurants are full during the dinner hour but afterwards, while the bright lights still shine throughout the downtown core, people begin to flee open air events like the light shows and canal cruises. Stores close and tired workers escape to the relief of their homes.

But the homeless have no home other than the streets we find them in. Our street community is diverse and reflect a variety of circumstances. There are two happy and informed 62 year olds who I have come to know separately, who never complain and are joyful in our conversations. We frequently meet youth on Rideau Street who are similarly outgoing, but often in various states of sobriety. Then there are the despondent who can’t seem to grasp the severity of their situation nor seek adjustment to it. The more difficult ones are those who suffer from the unkind effects of psychological disorders. They share a common home and often a similar future.

Last Sunday night my young colleague and I sat down beside a woman seated on a curb in an Elgin Street parking lot. She was obviously in a saddened state, bent over crying. She had two plastic bags on the ground beside her, stuffed with clothes that she may have had to rescue in an attempt to escape an unfortunate social situation.

We spoke to her compassionately, telling her we were “outreach”, asking how we could help but to no avail. She wouldn’t lift her head from within her cupped hands nor acknowledge our extended hearts. All we could do was leave her a sandwich and a bottle of water with the good news that “Jesus loves you”.

My accomplice and I are both blessed with happy, healthy homes to go back to at the end of our short shift on the streets. But as we hang up our red vests we are easily reminded that our friends are not as fortunate.

However, we believe that, through our small effort, we leave them in the love of Jesus Christ and continue in the hope that there be a positive change in their lives.

Peter, Street Outreach Volunteer

 

 

THE ‘BOB’ SERIES: Somebody see me

Welcome today to my third blog. I find myself again wanting to continue our “Bob series” (part 2, part 1). Next month I think I will interrupt this adventure, and connect some dots. It is of critical importance that we see Bob’s tremendous value that equals our own.

I wanted to share today about a gentle soul that I have been blessed to serve on several occasions. Bob has never responded to me except to speak with the eyes or a nod of the head. I don’t know what mental health issues or traumas are at play here but when I see Bob, I pray for the wisdom to look in Bob’s eyes and know what treasures are hidden there. I always feel an emotional tug when engaging Bob. I feel I have the opportunity to carry a very fragile and expensive piece of China for a brief moment and I want to do its value justice. I never want to dismiss or take for granted that here is a child of the King and there is no limit of the time and resources that should be shared regardless of the return that I might receive. It is humbling for me to be around Bob because I can so easily be in the business of serving people and forget to see the one. Jesus talked about leaving the 99 to search for the one lost sheep and “carry” it home.

Those who serve and those who support OIM are the ones who allow for these precious and valuable moments.

I pray that God will use me to show his overwhelming love for Bob that comes with no strings attached. I also pray that God will soften Bob’s heart enough to let someone inside and represent that overwhelming love that comes with no strings attached.

Rick O, Staff

 

 

THE ‘BOB’ SERIES: A Mighty Man Hidden

I trust you are enjoying our little get-togethers. I find myself again wanting to share with you about a friend named Bob. (As I will always share, for the sake of anonymity, everyone in this series of posts will be named Bob. This will be my standard opening, so I trust you will be patient with me.)

Back to “Bob.”

Bob is a wonderful guy. He’s articulate, engaging in conversation. He presents that air of an intellectual, but not stuffy or arrogant; just genuinely interested in conversation that goes deeper than the weather. I have sat and talked with Bob several times, and enjoy our conversations very much.

In honesty, I am still waiting for the opportunity for our conversations to get personal. Not just theological about Faith and Christ, but where trust and opportunity will present themselves in time. The reason I am mentioning Bob here is that I truly wonder what set of circumstances has brought him to the place where access to a self-sustaining life is limited and the need for support is high.

We are so fortunate at OIM to be able to support and come alongside our friends like Bob.

As for Bob’s life, with many trauma survivors their ability to guard and protect themselves is highly developed, so he has only shared small bits of that part of his life with me so far. In appearance and conversation though, Bob would fit very comfortably within any social environment. He also applies action to words: whenever he sees that I need help with drop-in duties I don’t need to ask. He just steps in and lends a hand. Bob’s heart and desire to contribute and make a difference in life is evident, even though we run into the big “BUT” that drowns his potential. Bob is quite a paradox and I am genuinely blessed to have met him. I pray also that God brings a revelation of Christ into his life because Bob has so much potential to give and impact the life of others.

Rick O, Staff

What if it was you?

Valentines Day Week – just passed. Kudos to all of our volunteer outreach workers in all capacities: street outreach, drop in, office drop in, prayer partners, donors, those who cook for our event dinners, the ones that donate sleeping bags and all kinds of other goodies that we use as tools to make connections with those who live and breathe on the streets of our city.

Sometimes, just sometimes, our street outreach volunteers might walk their routes in minus 30 degrees, and come back feeling somewhat disappointed because on this cold night, they only saw a couple of street friends. Then the thoughts come, “I wonder if I am making all that much difference anyhow. It doesn’t feel like it tonight at least.”

Stop. Pause.

What if it was you?

You on the streets, maybe even on that one cold night when no one much pays you any attention really, and you feel invisible, forgotten, neglected, and abandoned. Then the recurring thoughts from your past come: thoughts of ‘no good’, you’ll never amount to anything, you are not really worth the effort…

Then an outreach worker shows up with a sandwich, a juice box, but more importantly, a smile, an inquiry about your week, a reminder of something that you said last week or time when you last connected, and some random (or planned) word of encouragement that really lifted your spirits…

How would that make you feel?

For the one’s and two’s and groups on the streets, and the teams of two or three volunteers walking and watching-  add these together and you have two: one, a great deal of difference in someone(s) life; and two, ‘everything’ (and all that entails) to our those who call the streets their home.

A small thing for us maybe, but what if it was ‘you?’ I know it would mean a lot to me.

Ken MacLaren