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Restoring the cities, walls and people

At our drop in staff and volunteers meet early for some words of encouragement and a time of prayer.  The brief passage of Scripture was found in Isaiah 58:10-12.  From those verses came the focus question of the day: “ Is there a way we can ease someone’s troubles today?”  We decided to look for opportunities to do this.

When we opened the doors at ten o’clock, Cleary came in, sobbing.  She told us how one of her closest friends had died of a heart attack at the age of 48.  We consoled her as best we could and she was glad to receive such support. One of the staff sat beside her, held her hands and listened to the stories of her friend’s life.

As the day progressed Cleary went upstairs to the clothing section for a visit. In a few minutes we heard angry loud voices and saw that another of our ladies, Laura, was very agitated.

She told the story of how once again, that nasty lady Cleary, had grievously wronged her.  Cleary had apparently yelled at Laura in the clothing section, telling her to get out of her way!

We took Laura aside and tried to help her understand Cleary was having a bad day.  We explained about the loss of her best friend and how this was such a difficult time.  As the conversation continued, there was a softening in Laura, an understanding that was not there a few minutes ago.

Laura supposed that perhaps she had not heard Cleary properly – even admitted some loss of hearing in one ear! 

Just then, Laura’s eyes locked on someone or something immediately behind us.

Seemingly from out of nowhere, Cleary appeared.  We wondered if we would now have to break up a fight between the two women. 

What a surprise to see what happened next.  In that moment of time there was birthed a miracle.  Two ladies, whose hearts were once hardened in anger and resentment towards each other, caught up in their own worlds of pain and misunderstanding, suddenly saw and understood the pain and trouble the other woman was experiencing.

In a moment, Cleary tearfully apologized for her inappropriate tone of voice and demeanour.  She was surprised and saddened to hear that Laura had a hearing problem.  So that was why she had not moved earlier. She was so sorry. 

Laura apologized for her words and bitterness that she had earlier directed at Claudette.

The two women folded into each other’s arms in tears, forgiveness and a new  friendship.  All the anger and anxiety and hostility was washed away as two souls embraced. 

You might be interested in the verse that was shared at the beginning of the day.  “Some of you will rebuild the deserted ruins of your cities.  Then you will be known as a rebuilder of walls and a restorer of homes.” Isaiah 58:12

Amazing or what?  It’s a powerful reminder that there is a God who is deeply concerned with all of the needs, sorrows and troubles of all of His children.

Bedbugs or Brutality?

I walked past Jim sleeping outside the convenience store on my way to the bank.  He was OK, probably tired from a late night.  The doorway of the building he was laying across was vacant, and he was ‘out of the way’ at least, from pedestrians and cars.  No danger.  No alarm.

This is Jim’s ‘area’, I guess you could say.  He would pan outside the supermarket, play his guitar for donations (or not), and generally was easy to get along with.  He knew how to do his ‘work’ and got by – as best a person could get by, homeless style.

I have wakened Jim on occasion to see if he was OK, or needed something, or if I had something for him.  Today everything looked good, so I let him sleep.

He comes to the office regularly, and we have gone out of the way to help him with recording some of his songs, created CD’s for him to market and so on.  He appreciates the help, but he is pretty entrenched in his lifestyle for any radical change – at least for now.  So, we do what we can, and wait for the day when he wants to make a change.

Back to the street.

On the way back from the bank, one of Ottawa’s finest has pulled the black and white over the curb just in front of Jim’s spot.  A young constable, mid twenties, has the task of ‘moving Jim “along”.  ( I have yet to discover where ‘along’ is.  For sure it’s not here and not now).

It doesn’t look pretty.  Jim is shaken up from his peaceful sleep, rushing to gather his things to the tune of “Hurry up.  You need to move – NOW!” and other such pleasantries.  Jim slips his foot out of his oversized running shoe and shows the peace officer his feet – black and blue and cut.  “I can’t move fast – look at my feet”, Jim shouts at the policeman, who by now is donning his black leather gloves. 

I stay and watch as a witness, in case something goes awry, but it gets cleared up.  “Cleared up”.  Sounds good, clean, and neat, but it’s far from anything even remotely connected with clean or clear.  It’s messy.

I am grieved whenever I see this happen, and it happens all the time. Some business owner, or not – maybe it’s just time for a ‘sweep’ of our streets from city hall – whatever… it’s dehumanizing, degrading, condescending and sometimes brutal.  It’s about the wielding of power and the power of injustice.

Jim has tried to get housing, but it’s not an easy option for him.  He had to leave his last place because of the bedbugs.  Lots of them – hungry too! 

At the very least, there aren’t any bedbugs on the streets – just the police.

What’s worse?

Modern Day Good Samaritian

Some have asked me to print a story that Brent Daley, one of my buddies at our drop in, has written.  Here it is, with only moderate editing.  Anybody need a ghost writer?

It was the spring of 1995 when I moved back home from Calgary. I was tired after spending 15 years as a mechanical engineering technologist at the University of Calgary, but if the truth be known I was burned out.

The normal three day drive would double because of the shape I was (wasn’t) in both physically and mentally.  My aging Honda Civic was packed full and the utility trailer I was hauling had more than double it’s capacity.  I had everything I owned with me.

 An early May morning on the north shore of Lake Superior showed God’s handiwork: deep blue sky, blue lake, paper white beaches, trees in bloom – it was a picture postcard.  Highway good, no traffic, my gas tank was ¾ full with 30 miles from the last town and 20 to the next. That is when the trouble began.

 My body tensed when I heard the loud crunch and grind behind me, and I was surprised to see my right hand trailer wheel come off, pass me, jump the gravel ditch and come to rest on the tree line.   Of course I immediately pulled over into the gravel and stopped. I went for a walk to retrieve the tire as I had no spare and took it back to the car. Upon further inspection I discovered that the complete wheel had pulled off the trailer, right over the wheel nuts. The bolt holes on the wheel had become enlarged to accomplish this. What to do?

 I sat on the trunk of the car to ponder my predicament. While I was having a smoke and a think, a car came along in the opposite direction. His brakes lights indicated he was stopping, and a quick U-turn confirmed his intention.  I was alone with a considerable amount of cash with me so I was a little leery of the situation. I noticed that there was a man driving and a woman in the passenger seat knitting. I felt a little more at ease. The man got out of his car and approached me asking what the problem was. I explained to him about the wheel and how it had come off. He asked me if I had tools, a jack for the trailer and some washers in the tool box which I assured him I did. He said “Come on and I will give you a hand to fix the problem.”

 He and his wife had been vacationing in Toronto, now on route home to  Thunder Bay. He was a motor mechanic and his wife was a registered nurse. Within 20 minutes he had the wheel back on the trailer, using the washers to have the nuts hold the wheel in place. He made the wheel spin true and jacked the trailer down.  Ready to go. I put the tools and jack back in my trunk and went to shake his hand.

 “What do I owe you for your time and help?” I asked.

 “Well, let me tell you.  Last night I hit a patch of water on the highway near Barrie.  I lost control of the car and it jumped the ditch.  Both front tires were blown on impact.  A farmer came along and pulled me out of the ditch, went and got his pickup truck and took me into Barrie to purchase new tires. When we returned to the car the farmer helped me install the new wheels and I asked him that same question you just asked me.”

“He told me that I owed him nothing, but that if I was given the opportunity I should do a similar kindness for someone else. I have now done that and what you owe me is to pass it along”.

 I have often thought of that mechanic and the help he gave me out in the middle of the northern Ontario wilderness that fine morning in May. I have had opportunity to pass along the favor many times. It has always struck me that if everyone in the world treated each other the way he treated me this would be a much better place to live.

 Brent Daley, July, 2010

Getting a Place of Your Own

Harry has been desperately searching for shelter since he was released from jail three months ago.  He has been squeaky clean – no drugs or alcohol since his discharge.  He is pleasant, kind and often helps others with their troubles.  (Oh yes, he’s still a bit rough around the edges, but we are proud and happy to see how he is managing things at this time).  The one major glitch in his life right now is finding a place of his own. 

I spoke with him at some length and he gave me the ‘Housing 101’ summary.  I took note of his thoughts and feelings about what it is like to have your own place.  Three phases: On the streets; Looking for Housing; Finding a place.

ON THE STREETS

You are nothing.  Nobody wants to know you, know who you are. You’re the bottom of the shoe.  You feel like a ‘low life’, limbo, and you are always wondering the ‘what if’s’: what if this, what if that.  You feel like an empty shell, like you are just spinning your wheels.  You feel depressed, deprived, miserable, and angry – angry at yourself.  You get depressed, real depressed.

LOOKING FOR HOUSING

Agencies, housing help, your worker… it’s all the same story.  It’s one long headache.  Living in a bad area is worse than homelessness – people always knocking on your door, buy this/that… there’s no stopping it.  So ANGRY!

Me: ‘How hard is it? One to ten?’

TEN!  It’s not about money. If you’re starting over, you need money, references, someone to vouch for you.  Twenty years ago, if you had the money, you were ‘in’.  Not today!  Used to be:  “Oh, on ODSP (Ontario Disability Service Plan)?  OK, just fill out this form.”  Not now.  It’s fill out this form, that form, get references, who will vouch for you? When something comes up, we’ll call you.’

It doesn’t happen.  Not any more.  Getting housing is like winning the lottery – about the same chances.

WHEN YOU FINALLY GET HOUSING

It’s about 100,000 pounds off your chest.  Your mind is at ease, all the pressures are gone, complete turnaround.   If you got no place, and then you get a place, you lose the anger, you can relax.

It doesn’t matter what it is, it’s yours.  You go to the door. You have the key.  You open the door and shut the world out behind you.  Maybe you have a TV here, a bed there, a little table – it’s your place, your domain…

When you finally get your own place, you can begin to think about what to do next.  You have more patience, you can start to plan.  You’re not on the edge, not jumpy.

You get a place, you see things different; you answer different – there’s no more anger in your voice.

You can put your feet up and say, “I’m home and this is mine.”

Getting a place can make the difference between success in reintegration and re-offending. We’re doing what we can to make Harry’s search successful.

Word from the Drop In

Speaking with Brent at the drop in last week, I discoverd he had an aptitude and interest in writing.  I asked him to write about our Wednesday drop in and describe from the front lines, what it was like.  Without editing, here is his report:

One of the best kept secrets amounge people of limited income, who live in Ottawa, is the Ottawa Innercity Mission’s (OIM’s) Wednesday Drop-in. I have been a semi-regular at these drop-in’s since before they took up residence at their present location. I will try to explain here most of the reasons for my attendance at this particular function..

 The drop-in is held every Wednesday year round at their new location on Gladstone Ave. between Bank and Kent streets.in the Salvation Army Church building and easily accessible by several OC Transpo bus routes. It is free and open to everyone who cares to attend. I like to attend because of the relaxed atmosphere which is well organized, clean, well maintained and usually quite quiet and very well run. Although OIM is a Christian based organization, there is no lectures, chapel services or religious readings at these drop-ins. The people who attend maintain an atmosphere which is quite controlled, friendly and easy going. Staff members and volunteers mix freely with the patrons. There are several aspects to the program throughout the day which I will explain here.

 The door is open at at 10:00 am and the entire building is utilized. The first 25 people through the door are offered food bank tickets, which I will come to in a moment. On the lower level coffee, tea, milk and juice are available all day. At opening time there is a selection of breads, muffins, cookies and the like (breakfast) available. People gather in groups to talk, play cards or other games, read or just generally socialize. It is a great place to meet old friends or make new ones. At noon a hot meal is served at the tables and there is always enough food that seconds are regularly offered The volunteers serve up the food and everyone is encouraged to eat their fill. After lunch is served the volunteers and staff usually circulate throughout the room offering a selection of sandwiches and some type of desert. Promptly at 1:00pm one of the staff members begins to call numbers for the food bank offerings and groceries are distributed in an orderly fashion. Many people stay on to chat, socialize and play cards until 3:00 in the afternoon.

 On the second level there is a barber who, on a first come first served basis, will cut your hair for free. Rudy usually does between 12 and 15 haircuts throughout the day but he does take the summer months off. There is also a foot care clinic there where you can get your feet cleaned and once dried you will receive a new pair of socks. A chiropractic doctor is available afternoon for those who need his services.

 The third level of the building has a room which offers a selection of used clothing and footwear. This is quite popular first thing in the morning as that is when selection is best. If you can’t find what you want, come back again next week as there are always new offerings available.

 All in all OIM runs a great, fun, safe and much appreciated program. I would encourage everyone of limited means to come out and participate in a great weekly event. It is well worth the price of admission. 

 Hope this meets your needs.  I will get the other article bout the good samaritan written this afternoon or evening.  I am making preperations to get away for the weekend so am very busy.  Cheers.

Brent

 If you would like to read Brent’s article about the good samaritan, let me know by responding to this blog.  Cheers!

100% Success Rate at OIM!!

 ‘So what kind of success rate do you have with people?’  I looked at this person while a whirlwind of thoughts raced around in my head, almost like the dog chasing his tail.

My friend was thinking there might be a 3%, or maybe 5% success rate – where a person who lives in abject poverty, on the streets, ‘recovers’ and breaks the cycle of poverty, gets a job, an apartment, a family and all the other trappings that accompany the ‘Canadian dream’.

My mind flashed to people that I knew on the streets: people that had been sexually abused for many years as children and who had articulated these abuses only after living with them in silence for over 20 years;  I thought of others who were trapped in the dark cycle of drug and alcohol addiction which started as self-medication to deal with the beatings received from father, mother, step-parent or whoever; then of the teenage girl who brought her new born baby to the drop in for help, looking for someone – anyone who might show her real love, because in her experience people had only used her as if she were a piece of meat, a commodity that could be sold, rented or used.

All this raced through my mind in just a few seconds, with my friend waiting for an answer to his probing question.

‘One hundred percent,’ I replied, ‘We have a 100% success rate.’

His mouth dropped open in disbelief.  ‘What??  How??’

‘Each time we hand out a sandwich, or sleeping bag, or pair of socks, we build relationship with people who have never had relationship before.  It brings someone a step closer to a time when a light will come on and they will make better decisions and life choices.’

Some agencies count their ‘success’ by the number of plates served at a shelter or drop in (not withstanding that many folks will have five helpings!), or the number of people who attend a chapel service in order to receive a meal ticket, or the number of youth who will participate in a ‘project’ so as to make them eligible to receive services.

We count the number of positive interactions we have with our street friends at our drop in services or on the street through outreach.  It’s all about relationship (and 100% success).

NEW!! Chiropractic Care at the Drop In

Just a few weeks ago we initiated chiropractic care at our drop in.  What an amazing outreach!

Dr. Greg Payne from Ottawa came to us last fall and offered his services to our guests at the drop in.  He took our Urban Intervention Training, and just a few weeks ago, he came with his portable adjustment table and a heart to serve the poor.  Calm and unassuming, Dr. Payne spends time with each of our street friends who are suffering in their bodies, and makes appropriate chiropractic adjustments.

What a hit!  Our street friends have warmly accepted the treatments and the kindness of the good doctor.  More than ‘treating patients’, Dr. Payne genuinely cares for each of his new patients.

No hassles.  No appointments.  No penetrating ‘interview’ about the history of each injury.  No fees.

I sat and watched for three or four of the treatments. Dignity, respect, compassion and help are the mainstays of this new development at Ottawa Innercity Ministries.  When things slowed down somewhat, I took time to visit with the doctor and noticed the sign up sheet had two columns: ‘New patients’ and ‘Returning Patients’.  Interesting that the ‘Returning Patients’ had more names – probably about twenty-eight in all.

Words of appreciation warmly spoken.  One man just could not believe that he could feel so much better immediately after his first treatment!

Some of the participants moved right from the chiropractic table over to the Touch Care area and enjoyed a relaxing light back massage.

I marveled at the beauty of it all: people sharing their gifts and talents and abilities with those in need.  At the other side of the room, two volunteers were doing foot care and Rudy was faithfully cutting hair at the entrance to the room. 

We have been given so much.  When I see how others ‘Pay it Forward’, it strikes a chord deep in my own heart.  It just seems so just, so right, so good to pool our resources and do what we can to change our own, and others’ worlds.

How do you think you could do your part, with your own gifts and talents?  Call me.  We can talk.

One of our Kids – at the art show

The first time I met Kaylin she was on street outreach two years ago. I noticed her sitting on the sidewalk on Bank Street with a torn up hat placed in front of her and holding a sign that said “Anything would help, even a smile”.

I noticed that Kaylin was crying. When I asked her what was wrong she said that I group of tourists came up and took out their camera to take a picture of her. She asked them not to take the picture, but they ignored her and snapped the shot anyway. Then, without a word, the tourists just turned and walked away.

Kaylin felt humiliated, as if she was not a real person, “…just part of the scenery”as she says.

 Since that day our relationship with Kaylin has grown much closer and last year she joined our youth art program. She really didn’t want to paint because in her words, “I stink at painting”. She decided to make jewelery instead. At our first youth art show people were astounded at her beautiful creations. Encouraged by these compliments Kaylin showed up for art group the next week and said “I think I want to try painting now.”

It’s been  5 months now, and Kaylin shows up faithfully every week and pours out her heart on the canvas.  In fact, she has painted more pictures than anyone else in the group.

She arrived early to help set up the tables and the paintings for our second youth art show just last week. As we were setting up one of our staff asked Kaylin if she was excited about the putting her art work in the show. She said that she was happy but also very nervous because she did not think that anyone would be interested in coming to see her work.

“It will probably only be my mom who comes and that’s it”.

When we opened the doors at six o clock there was already a group of about 15 people waiting to come in. Within the first 30 minutes the room was filled with people who were amazed at the creativity displayed by the youth in the program. 

I looked at Kaylin and she had a big smile on her face, “I guess it’s more than just my mom” she laughed. 

By the end of the night we had over one hundred people who attended. The highlight of the night for me was walking out to the garden area we had displayed some of the art work.

Kaylin was standing next to one of her paintings and she was surrounded by visitors. When I moved closer to hear what Kaylin was saying I realized that she was telling them her life story. She was telling them about how she had struggled with drugs, but that she was doing better now. She was sharing her thoughts about what was needed in order to help homeless youth.

 

As she explained the meaning behind her favourite painting, I looked at the faces of everyone standing around her. They were hanging on her every word, totally locked in and listening to everything she had to say. 

In that moment, I thought back to the first time that I met her. Just a piece of the scenery?

Not anymore.  Kaylin was the star of the show.

Jason Pino, Youth Outreach Worker

Youth Art Show

It was an amazing evening! Thirteen street-engaged youth presented their art work at Dominion Chalmers United Church, and over 110 guests came to see some fantastic works of art.  The hall was laid out to show the art, and overflowed into the adjacent garden.  Guests were amazed at the high quality of art, and the only disappointment was that the art was for viewing only (not for sale).

The youth had the idea of setting up a large table area for guests to be creative with pastels and paint.  It was a hit!  The youth supervised the table and gave helps and hints to guests that were only beginning to discover their own talents. Seven or eight guests at a time, and it worked well.

One of the youth came into the hall from the garden.  She found some flower petals that had fallen from the plant, some strands of grass and wisps of dried grass, and she made a ‘natural’ creation on canvas with the pieces.  “Look, it’s from the garden!” she said as she bounced across the hall to show her friends.

That’s one difference with street artists: they can find use in what is usually discarded.  Most of us would see these items in our own gardens and think, “Time to rake and compost.” This young girl saw something different: she saw something that was redeemable, useful and beautiful.

It’s a microcosm of what is happening with our kids in the art program.  What some consider ‘discards’ or ‘societal throw-aways’ are really diamonds in the rough -kids who have neither had a chance in life nor any positive reinforcement.

Sometimes we can speak words of hope and sometimes we can see hope being birthed.

This is what is happening with these kids.  It’s truly beautiful.

I sat beside the ‘garden artist’, and encouraged her creativity and talent.  She was quiet when I spoke these words of hope into her life, but seemed to be listening intently.

Later on in the evening she approached me and proudly displayed her ‘real flower on canvases.  It was finished and she thought I would be interested.  I mentioned that the way she had finished the centre of the flowers was very appropriate (it really was genius), and her smile beamed brightly.

It the kind of thing that just might change a life!

Street Youth Art Show

Our street youth art program, ‘Passion for Youth’ is making an impact on young people’s lives.  Last year we had nine street-engaged youth in our pilot program and some great things happened over the ten months we were together: four kids moved from the streets into housing, three obtained employment, one finished high school and two came to faith in Christ.

Currently we have thirteen kids involved in our art program (had fourteen, but one moved to Vancouver) and things are progressing well. Volunteer mentors meet with the kids monthly to set and work towards personal life goals, and already four of the kids have achieved their goals: they have entered specific programs to reduce their drug use, and two of these have found jobs!

This coming Monday, June 14th, the kids will be showing their artwork in a special art exhibit, and YOU ARE INVITED!  Here are the details:

Dominion Chalmers United Church

255 Metcalf Street, Ottawa (Lisgar Street Entrance)

6:00 to 9:00 p.m.

$5 admission charge (to go towards the art program. You may make an additional donation if you like).

Desserts will be served and you can come and talk to the kids about their art work, the program and more.  Max, one of our youth, will be sharing some songs and music on the piano/guitar and the kids have created a ‘hands-on’ art exhibit where you can be creative and do your own art piece.  The youth will supervise this and help you along if you need some assistance.

So come out and support this worthy endeavour.  Come and bring some encouragement and hope to these youth who are trying to achieve a higher quality of life.

Who knows?  You just might find some of your own hidden talents!